What Does “Qualified” Mean Anyway?: Yesterday’s post brings us to another gripe with insurance companies and their in-network lists. When therapists decide to join a company’s in-network list, they fill out a stack of papers, listing their background, specialties, qualifications, etc. There is usually a list of languages that you can check off, to indicate your “fluency” in any number …

An Unfair Practice: Another day, another round of emails with an insurance company, trying to get an authorization for a prospective client’s psychotherapy sessions. This insurance company, like most insurance companies, is clueless when it comes to providing services to its Deaf members. Because the company doesn’t have any qualifed in-network therapists that the Deaf client can see, the client …