The purpose of this position statement is to acknowledge and emphasize the importance and need for specialized sign language interpreting services in the delivery of mental health services to deaf individuals. While direct mental health services are optimal and always preferred, such services are not always available. When there are no direct mental health services, it is critical to ensure effective communication through specialized sign language interpreting services, which must be complete with sensitivity to cultural affiliation and awareness of the dynamics involved, in the delivery of mental health services to people who are deaf.[1] The National Association of the Deaf (NAD) wishes to use this platform to increase meaningful access to mental health services by elevating the knowledge, awareness, and sophistication with respect to use of sign language interpreting by mental health professionals, healthcare delivery systems, and deaf consumers. The sections below highlight critical information for mental health providers, interpreters and the deaf community to gain a comprehensive understanding of how to better serve and support deaf individuals.

Direct vs. Interpreted Mental Health Services

The NAD recommends that individuals who are deaf be referred to specially trained providers for direct mental health services (see NAD Position Statements on Mental Health Services) whenever possible and that appropriate support services, guided by consumer choice, be made available, if necessary. In situations where it is not possible to find a service provider who is able to provide direct mental health services, or because of consumer preference, the NAD strongly recommends that service providers work collaboratively with qualified sign language interpreters who have specialized mental health interpreting expertise.

The NAD urges mental health professionals, interpreters and the Deaf Community to recognize the unique challenges faced by mental health providers and interpreters working with deaf consumers in mental health settings and to be aware that there is a need for specialized training in order to meet those challenges. The mental health care field is broad and includes both deaf and hearing service providers in the areas of psychotherapy, psychiatry, counseling and social work, psychological testing, substance abuse treatment, forensic therapy, and more. Settings may range from a client’s home, private offices, hospitals and prison facilities.

According to the Registry of Interpreters for the Deaf’s (RID) Standard Practice Paper on Interpreting in Mental Health Settings, “Mental health professionals depend heavily on language form and content for diagnosis and treatment. Nuances in communication, including affective tone and subtleties of language structure, may be significant for diagnosis and treatment effectiveness.” (RID, 2007). While there is great variability in ability to recognition of mental health terms in English by hearing people, a reliable study exploring cultural and linguistic barriers to mental health service access found that deaf participants’ ability varied even more widely (Steinberg, Sullivan, & Lowe, 1998). In addition to understanding terminology specific to mental health settings, interpreters face complex interpersonal dynamics stemming from the symptoms of psychological disorders, diagnostic and treatment goals specific to various mental health settings, as well as the unique communication and therapeutic objectives of each member of the mental health treatment team.

Interpreters are encouraged to adhere to high standards of ethical practice (RID, 2007), which includes ensuring that they have appropriate training in mental health interpreting prior to accepting work in such settings. Interpreters need to be prepared for a variety of group dynamics including but not limited to: hearing clinicians working directly with deaf consumers; hearing clinicians working with deaf consumers and their hearing family members or partners; and deaf mental health professionals with various interpreting needs. These scenarios present their own challenges and complications (Hauser, Finch, & Hauser, 2008) and interpreters would benefit from training and preparation in order to be qualified for such jobs.

Credentials in Mental Health Interpreting

Though the RID lists standards of practice in mental health interpreting, as of early 2012, RID does not have any specialist certification for mental health interpreting.[2] There are several independent programs focusing on mental health interpreting, but there is no uniformity in those programs. The only known certification program that provides intensive training in mental health interpreting is offered through the Alabama Mental Health Interpreter Training. (Alabama Department of Mental Health Administrative Code, 2003; Crump, 2012).

Requirements of Mental Health Interpreters:

Intrapersonal Awareness
While mental health professionals are trained to deal with patients and situations that are emotionally charged, most interpreters are not. As such, interpreters working in the mental health setting must have keen intrapersonal skills in terms of strong awareness of biases and values, triggers, limitations, and potential for countertransference. The ability of the interpreter to self-manage and remain calm during a mental health interpreting assignment is paramount to a successful mental health session for the deaf consumer. Intrapersonal skills can be developed with training, supervision, and peer support, and such skills can guide decisions on accepting jobs in this field. A few aspects of the assignment to consider prior to accepting the job would be: culture, race, gender, religious affiliation, and sexual orientation.

Expertise in Language and Culture
In order to avoid misdiagnosis in deaf consumers, it is critical that interpreters not only have receptive and expressive fluency in American Sign Language, but are extensively trained in mental health techniques. Mental health interpreters must be familiar with and able to utilize different interpreting modalities. Furthermore, the interpreter must be prepared to educate providers on the possible need for longer sessions, the need for appropriate pausing during sessions, or changes in how questions are posed. Providers may rely on interpreters for cultural information. For optimal results, the interpreter’s communication with the service provider and the consumer prior to the first session is critical (Hamerdinger & Karlin, 2003).

Some deaf consumers, especially those with a lifetime experience of mental illness, may also have limited language or information deficits. This can make it much more difficult for a provider working through an interpreter to appropriately differentiate between such deficits and symptoms of mental illness. It is important to ensure that the interpreting process does not mask the language deficits of consumers as clinicians rely on accurate interpretation to make inferences about mental processes (Crump & Glickman, 2011).

Confidentiality & Professional Boundaries
Throughout the United States, limited resources often restrict options for interpreter services. Deaf consumers may encounter the same interpreters at general life events or appointments that were present for their mental health appointments. These encounters could create some conflicts or discomfort for both the individual and the interpreter. Maintaining confidentiality becomes even more crucial.

Confidentiality in mental health interpreting requires a level of discernment and critical thinking unique to this setting. The NAD-RID Code of Professional Conduct encourages interpreters to “share assignment-related information only on a confidential and ‘as-needed’ basis (e.g., supervisors, interpreter team members, members of the educational team, hiring entities)” (RID, 2005). While it is important for the interpreter to receive some information on what has been happening with a deaf consumer’s treatment, there must be strict protocols to maintain confidentiality. When communicating in writing, it is imperative that interpreters learn standards of such communication, be aware that such communication may become a part of the client’s official file and understand relevant confidentiality laws such as HIPAA and Federal Regulation 42 CFR, Part 2.

Ethics, Supervision & Peer Consultation
Mental health providers are expected to adhere to high standards of ethical practice.[3] In mental health work, there is higher risk for abuse of power, vicarious trauma, boundary crossings, and burnout. As such, providers are encouraged to engage in regular supervision and peer consultation. Interpreters working in such settings need to be held to the same standards and benefit from the opportunity to work with supervisors and/or consult with peers (Atwood, 1986; Fritsch-Rudser, 1986; Dean & Pollard, 2009, 2011; Keller, 2008; Hetherington, 2011; Anderson, 2011). In order to achieve higher standards of supervision in mental health interpreting, the NAD recommends building a pool of experienced interpreters who are qualified to perform supervision and are available to work with new mental health interpreters on a national level.

Qualified Mental Health Interpreters
The NAD recommends the following qualifications for interpreters working in mental health settings:

1. Fluency in American Sign Language;

2. Fluency in English and register choices;

3. Culturally competent;

4. Attending a comprehensive training curriculum for mental health interpreting

5. Mentoring with experienced mental health interpreters (at least 50 hours);

6. Individual or group supervision and peer consultation;

7. High standards of ethical practice; and

8. Knowledge of relevant ethical literature or decision-making models in interpreting.

The NAD recommends that a certification process for specialization in mental health interpreting be set up through nationally recognized means. Alternatively, a standardized portfolio system can be used to emphasize the individual’s specialization in mental health interpreting. It is also recommended that interpreters maintain their skills with continuing education in the area of mental health with every certification cycle (15 hours annually or 60 hours per four year RID certification maintenance program cycle). To achieve this, developing more options for seminars to meet the required 60 hours of continuing education in a four year period in the area of mental health is critical. In order to recruit more interpreters specializing in mental health interpreting, the interpreter training programs are encouraged to provide students at least one class focusing solely on mental health interpreting for a full quarter or semester to capture their interest in this specialization.

In summary, mental health interpreters are an important component in the mental health delivery system for deaf individuals with mental health needs, as they provide auxiliary services when a service provider is unable to deliver direct mental health services or when a deaf consumer requests it. While the field of mental health interpreting has aimed to set higher standards over the past decade, this position paper hopes to raise the standards by defining qualifications, expanding the credentials and requirements for mental health interpreters, as well as addressing the professional boundaries, ethics, supervision, and peer consultation in this profession.

References

Alabama Department of Mental Health. (2003). Chapter 580-3-24, Mental health interpreter standards. Retrieved from http://www.alabamaadministrativecode.state.al.us/docs/mhlth/3mhlth24.htm
Anderson, A. A. (2011). Peer Support and Consultation Project for Interpreters: A Model for Supporting the Well-Being of Interpreters who Practice in Mental Health Settings. Journal of Interpretation, 21(1), pp. 9-20.

Atwood, A. (1986). Clinical supervision as a method of providing behavioral feedback to sign language interpreters and students of interpreting. In M. L. McIntire (Ed.). New dimensions in interpreter education: Curriculum and instruction (pp. 87-93). Proceedings of the 6th national Convention of the Conference of Interpreter Trainers. Chevy Chase MD.

Crump. C. (2012). Mental Health Interpreting Training, Standards, and Certification. In K. Malcolm and L. A. Swabey (Eds.). In Our Hands: Educating Healthcare Interpreters. (pp. 54-76). Gallaudet University Press. Washington, D.C.

Crump, C. & Glickman, N. (2011). Mental Health Interpreting with Language Dysfluent Deaf Clients. Journal of Interpretation, 21(1), pp. 21-36.

Dean, R. K. & Pollard, R. Q. (2011). The importance, challenges, and outcomes of teaching context-based ethics in interpreting: A demand control schema perspective. Interpreter and Translator Trainer, 5(1), pp. 155-182.

Dean, R. K. & Pollard, R. Q. (2009, Fall). “I don’t think we’re supposed to be talking about this:” Case conferencing and supervision for interpreters. VIEWS, 26, pp. 28-30.

Fritsch-Rudser, S. (1986). The RID code of ethics, confidentiality and supervision. Journal of Interpretation, 3, pp. 47-51.

Hamerdinger, S., & Karlin, B. (2003). Therapy using interpreters: Questions on the use of interpreters in therapeutic settings for monolingual therapists. Journal of American Deafness and Rehabilitation Association, 36(3), pp. 12-30.

Hauser, P. C., Finch, K. L., and Hauser, A. B. (2008). Deaf Professionals and Designated Interpreters: A New Paradigm. Gallaudet University Press. Washington, D.C.

Hetherington, A. (2011). A Magical Profession? Causes and management of occupational stress in sign language interpreting profession. In L. Leeson, S. Wurm, M. Vermeerbergen (Eds.). Signed Language interpreting: Preparation, practice and performance (pp. 138-159). St. Jerome Publishing. Manchester, UK.

Keller, K. (2008). Demand-control schema: Applications for deaf interpreters. In L. Roberson & S. Shaw (Eds.).Proceedings of the 17th National Convention of the Conference of Interpreter Trainers: Putting the pieces together: A collaborative approach to excellence in education. (pp. 3-16). Conference of Interpreter Trainers. San Juan, PR.

Steinberg, A. G., Sullivan, V. J., and Loew, R. C. (1998). Cultural and Linguistic Barriers to Mental Health Service Access: The Deaf Consumer’s Perspective. American Journal of Psychiatry, 155(7), pp. 982-984.

Registry of Interpreters for the Deaf (RID). (2005). NAD-RID Code of Professional Conduct. Retrieved from http://rid.org/ethics/code-of-professional-conduct/

Registry of Interpreters for the Deaf (RID). (2007). Standard Practice Paper on Interpreting in Mental Health Settings. Retrieved from https://drive.google.com/file/d/0B3DKvZMflFLdWmFVV2tydVRFTHM/view

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A disproportionate amount of attention is given to the perceived “benefits” of speaking and hearing, no matter how perfectly or imperfectly the Deaf child is able to do this. Very little attention is given to the social, emotional, psychological, and educational harms that occur when Deaf children are denied access to ASL. These deserve attention.

Anyone invested in Deaf children’s well-being should be aware of the costs incurred when teaching spoken English comes at the expense of healthy development in other areas.

To read more about the psychological impact of oralism, see below for a link to an article co-authored by Sharon Duchesneau and the letter writer.

http://sk.sagepub.com/reference/download/the-sage-deaf-studies-encyclopedia/i3490.pdf

Dr. Candace A. McCullough, CEO
Deaf Counseling Center

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Electronic Means of Interpretation: The bill gets it very wrong on several other counts, however. First, it specifies that the interpretation can be done via electronic means. This could mean video remote interpreting (VRI), which would involve the Deaf child watching and talking to an interpreter who is not present in the room, but working from another location and visible on a computer screen. This is not appropriate. An abuse investigation is highly stressful for the child, has legal ramifications, and requires a live interpreter in the room who is able to communicate with the child at the child’s level, mentally and physically. Even worse than VRI, the bill’s mention of an electronic medium of interpretation could mean typed English. No Deaf child undergoing an abuse investigation should be expected to communicate in a second language, period.

Certified AND Qualified Interpreters: Third, the bill notes that the interpreting may be done using an interpreter who is “trained” in ASL. It states that the interpreter may be a volunteer. No on both counts. Any interpreter working in this type of situation must be a certified professional interpreter, preferably one who has both legal and mental health training. Certification alone, however, is not enough. There must be oversight and validation of the interpreter’s credentials and qualifications by Deaf professionals and community members. It is unethical to leave the determination of who is qualified to interpret up to an individual or agency with no professional credibility in this area. Ideally, a Certified Deaf Interpreter (CDI) will be available as well, to facilitate communication. The best person to understand and communicate with a Deaf child in this situation is often another Deaf person whose first language is ASL and who understands the nuances of children’s signing. An even more ideal solution is to hire Deaf investigators and social workers who can work directly with the Deaf child, reducing the need for interpreters and the complications involved.

Compounding Trauma: As mental health professionals, we cannot condone the Tennessee bill. It needs to be rewritten, with more precise language specifying requirements for certified interpreters and CDIs in cases involving Deaf children and suspected domestic abuse or child abuse. More attention needs to be paid to behind-the-scenes moves of companies such as sComm, which sells the UbiDuo2, a device for typed communication. sComm may be promoting self-interest in advocating for passage of this bill. If the bill passes, Deaf children stand to experience additional trauma as a result of inadequate interpreting access, on top of any trauma they may have already experienced. The system must protect Deaf children, not set them up for additional emotional and mental abuse.

Related articles:

Doing More Harm than Good by Trudy Suggs

Open Letter to Jason Curry, sComm CEO by Trudy Suggs

Bill allows volunteer interpreters for deaf in abuse allegations by The Tennessean

Tennessee General Assembly SB0594 and HB0672

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If you want counseling services related to discrimination, please free to contact one of our therapists at https://deafcounseling.com.

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Alternative Solutions Center (ASC), a Deaf-owned and operated psychotherapy practice serving the Deaf community, is pleased to share our endorsement of Sheri Ann Farinha for NAD President.

Although there are many wonderful candidates running for NAD Board positions, Sheri’s history of advocacy for Deaf civil rights stands out. This is a cause close to our hearts – and those of our clients – whose stories remind us everyday how far we have to go in securing access to high-quality mental health services, education, employment, and so on, for members of our Deaf community.

With the combination of her longstanding commitment to activism and advocacy for the Deaf community and her charismatic leadership style, Sheri will make an exceptional President. She has earned the respect of many of us, with her willingness to use social media to communicate openly with the community. Sheri has our confidence that she will lead with the same dedication and accessibility she has consistently demonstrated in her professional and volunteer roles.

NAD delegates, we trust that you will acknowledge the outpouring of support for Sheri and cast your votes in her favor for NAD President.

Sincerely,

Candace A. McCullough, PhD
Sharon M. Duchesneau, LCPC

For more information, visit Sheri Ann Farinha’s

Website: http://www.sheriannfarinha.com/

Facebook: http://www.facebook.com/groups/303047126455009/

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